Enquire Marketing aims to deal with its clients in a professional, timely and favorable manner. By engaging Enquire Marketing with their business, the clients will be accepting the following terms and conditions:

The Contract

Date of commencement of the services will be agreed upon by both parties and charges will be applicable according to that date.

A monthly report of performance services will be given to the clients.

Either party may not cancel or fully transfer the service responsibilities to another service vendor before a prior notice of at least 1 month.

Enquire Marketing reserves the right to subcontract a third-party service provider for some of the service tasks.

A person who is not a party to the Contract shall not have any rights under or in connection with it.

Payment

If a client engages in any monthly service package with Enquire Marketing – a full monthly chargeable amount is required upfront. This payment is required within 7 days of the issue date. After the initial invoice, a standard calendar monthly billing cycle will apply.

If Enquire Marketing and the client agree on a fixed quote regarding any service, the client is liable to pay 50% of the billable amount in advance, prior to the commencement of the work.

Aside from upfront invoices/amounts billed in advance – Enquire Marketing shall invoice the client monthly or in advance with payment due 15th of the month following.

If the client doesn’t pay a monthly invoice by the 1st of the month following the invoice being due’, Enquire Marketing reserves the right to pause our services immediately until the payment has been received. Once payment has been received, all services will re-commence as per usual.

If payment of an invoice exceeds 60 days from the due date, Enquire Marketing reserves the right to send the account to a debt collection agency. If this happens, the full cost of the debt collection agency will be passed on to the client

We value our clients & communication is everything to us. We also understand that all businesses are different – payment terms can be reviewed on a case-by-case basis. 

Waiver

If at any time during the term of a service contract, we fail to insist upon the strict performance of any of your obligations under the service contract or any of these terms and conditions, then this will not automatically free you from any of the obligations mentioned in the terms and conditions and will not constitute a waiver.

Any waiver of terms and conditions will be valid officially only if it is communicated to you in writing.

Your Privacy Rights

Information, like name, email, contact number, website URL and credit card numbers that the clients provide us by filling the contact form will be kept confidential and not be exposed to a third party, without their prior consent. However, the information will be made privy to the employees of Enquire Marketing.

Enquire Marketing will take reasonable precautions to prevent the loss, misuse or alteration of your personal information.

The transfer of data over the internet is inherently insecure, and any kind of security in this regard cannot be guaranteed by Enquire Marketing.